Identity verification (KYC)
ID document and selfie with liveness check. No one can send or receive without verifying, and every account belongs to a real person.
Security and compliance
Your money and your data, protected on every transfer
Every user is verified, every transaction travels encrypted and no transfer leaves without your code. This is how Pybber security works, step by step.
Four layers of protection
End-to-end encryption
Your personal data and every transaction are transmitted and stored encrypted under banking standards (TLS 1.3, AES-256).
One-time code
Every sign-in and every transfer is confirmed with a code sent to your phone. No code, no transfer.
Regulatory compliance
We follow the anti-money-laundering (AML) and know-your-customer (KYC) rules of every country we operate in, with transaction monitoring.
Where we are regulated
Entities and partners by country. Pending client confirmation.
- SUGEF · Costa Rica
- CNBV · Mexico
- SFC · Colombia
- SBP · Panama
- BCB · Brazil
If something goes wrong, this is what happens
A failed transfer is never lost: the money returns to your account.
1. We let you know
You get a notification with the reason (incorrect details, limit exceeded, pending verification) and the transfer shows as Failed in Activity.
2. The money comes back
The amount returns to your Pybber balance automatically. If it was charged to your card, the refund arrives in 3 to 5 business days.
3. Support is with you
Chat in the app or WhatsApp, in English and Spanish, to retry the transfer or open a dispute with the transaction number.
What Pybber will never ask you for
If someone does, it isn’t Pybber. Report it from the app.
- Your one-time code, through any channel
- Your password (there is none: you sign in with your number and a code)
- To send money “to verify” your account
- Your card details over WhatsApp, email or phone
- To install another app to “unlock” a transfer
Download Pybber and make your first transfer today
Available for iPhone and Android. Create your account with your phone number, verify your identity and send money abroad in under 10 minutes.
